Customer help

How can we help?

Clear answers about clubs, dinners, restaurants, AI, memories, privacy and the installed app.

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Account

Account and access problems

Sign-in, invitation and suspension troubleshooting.

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Account

Sessions, password and two-step verification

Review signed-in devices, revoke sessions and configure an authenticator app.

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App and notifications

Notifications and the installed app

Install Eetclub, enable Push and manage preferences.

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Clubs

Clubs, members and invitations

How access, invitations and leaving a club work.

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Dinners

Plan, vote and confirm a dinner

The journey from an idea to a confirmed dinner.

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Getting started

Getting started with Eetclub

Join or create a club and find your next useful action.

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Memories

Reviews, photos and memories

Add an individual review and build a private club history.

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Privacy

Privacy, AI choices and your data

Export, deletion, visibility and optional AI processing.

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Restaurants and AI

Restaurant discovery and AI suggestions

How public sources, verification and human confirmation work.

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Support

Contact and support

Create a private ticket, follow its status and continue the conversation securely.

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Troubleshooting

Troubleshooting

Offline state, missing images, AI timeouts and error references.

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Still stuck?

Ask for help without sharing secrets

Include the action, page, device and safe error reference. Never send passwords or tokens.

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